• 10 Mar, 2025
  • Travel tips

How do I ask a question at Spirit Airlines?

When it comes to booking a flight through an ultra-low-cost carrier that gives the best service in its segment then, the first name that comes into play is Spirit Airlines. This American-based airline has made premium air transportation affordable to people. If you want to book a ticket with this airline or if you have already booked but need to make changes, then you will find this page useful because here, you'll learn all the essential information you must know while traveling with Spirit Airlines. 

To answer this question, let's find out how you can contact Spirit Airlines to get help in this section. The airline has offered various ways to make it easy for any traveler to ask questions and get help to make traveling smooth and comfortable every time. 

Ways to ask a question at Spirit Airlines.

Here are some of the best ways to ask a question at Spirit Airlines: online and offline ways. Let's find out more about these ways by going below. 

Online method: In online ways, you can easily ask your questions using email and live chat options. If you want to learn how to proceed with these ways, they are explained in an easy-to-understand manner below.

  • Email methodWhen contacting Spirit Airlines, one can easily write out their questions and send them to customer.support@Spirit.com. Soon, Spirit Airlines will reply to the email.
  • Live ChatWhen you want to talk with a live agent but your phone is not available at that moment, you can simply use its live chat features. A live chat support agent can connect and answer all your questions, and you may be required to follow the below steps.
    • Simply open your browser and search for Spirit.com.
    • Kindly enter your Spirit account by signing in or just going directly to the help page.
    • You may find a yellow chat icon floating on the screen. Click it to open a chat box.
    • Soon, you will find responses from the Spirit chat assistant as you ask your question; going through it, you may connect to a live Spirit chat agent. 

Note: Sprit Chat agents may not be available sometimes, so kindly try to connect over the chat after some time or simply clear your browser's cookies and start a new chat session. 

Offline method: Apart from the online methods, if you are looking to get in touch with a Spirit Airlines customer service representative who can guide you through everything, such as flight changes, reservations, cancellations, and more, the best way is to make a direct call using +1 855 728 3555 and then go through the below steps.

  • Once the number is dialed, you will connect to the support hotline.
  • As you go through the process, you will find call options that need to be selected using number keys.
  • Soon, the Spirit agent will join your call, with whom you can ask all your questions.

How do I get a response from Spirit Airlines?

Whenever you are looking to get a response from Spirit Airlines, you can find online ways more effective, especially the email method, because Spirit Airlines uses this method as a primary way of communication to send their response or messages to their customers. Here, you can use to submit a  feedback or  complaint via contacts form at sprit.com, which can be easily accessible. Just find the submit form button, fill out the details, and submit it. Once you have submitted the form, the Spirit team will quickly contact you by sending you a response. 

What is the 24-hour rule Spirit?

Suppose you have booked a flight with Spirit Airlines, but you suddenly have a change in plans and decide to make the changes; at such time, other airlines charge for service change requests, and Spirit understands it and offers flexibility. Here, they provide flexibility in the form of its 24-hour rule. So what is Spirit 24 hours of rule? Under this rule, anyone who has booked a flight ticket through Spirit.com and wants to have a change or cancellation within the first 24 hours will be easily able to make the changes without needing to pay any extra cost for the service. 

How can I contact Spirit Airlines with a question?

To contact Spirit Airlines, one can either use digital methods or follow a non-digital approach. On the one hand, you can send them emails and chat with them over live chat; on the other hand, you can talk with them easily by making a phone call or simply meeting with the Spirit Airlines help executive at the airport and visiting the support counter. 

What does Spirit's 24-hour change policy entail?

Since Spirit Airlines offers flexible flight changes on tickets, it is also important to know what they are actually trying to entice with their flight change policy and what rules are associated with Spirit Airlines ' 24-hour policy. Please go through the line below, and you will find some of the major highlights of Spirit Airlines' flight change guidelines.

  • Spirit passengers are allowed to make changes at no cost within 24 hours of the reservation confirmation. 
  • The flight ticket must be made through Spirit.com or its mobile application.
  • The change request can be made online or offline at the traveler's convenience. 
  • Once you are out of the 24-hour time frame, you must pay a certain flgiht change cost per the fare rules each time you make the scheduled changes.
  • It is required to have a departing or flight of at least seven days or more to be eligible for the 24-hour policy.

Spirit Airlines flight change fee guidelines.

Here are a few things to know about flight change fees at Spirit Airlines.

  • After 24 hours, the fee would be $90 for normal tickets and $110 for award tickets.
  • Flex tickets on Spirit Airlines have a one-time free flight change. After that, there will be $99 for earlier standby flights. 
  • In case the flight is going to depart in 24 hours and during that time you want to make the flight change request, then in that case, the fee would be $99 for normal and flexi tickets, and for award tickets, no change is allowed.